Quick Reference
How Usage Is Measured
TestDino meters usage by test executions. One test execution is one test case (test() or it() block) that runs and reports a result to TestDino via the reporter.
- What counts
- What does not count
- Each test that runs and reports a result (pass, fail, or flaky)
- Each retry attempt counts as a separate execution
- A test that fails and retries twice counts as 3 executions
Example
A test suite with 200 test cases. 5 tests are skipped. 3 tests fail and each retries twice (2 retries = 3 total attempts per test).Choosing the Right Plan
Estimate your monthly executions:Plan limits at a glance
Test management limits
Manual test cases, manual test runs, and exploratory sessions are part of Test Management, which starts on the Pro plan.Billing Cycles
- Monthly
- Annual
- Free Trial
Subscriptions renew on the same date each month. Usage resets at the start of each billing period.
What Happens at the Limit
When your organization reaches the monthly execution limit:1
Test submissions blocked
New test results are blocked for the remainder of the billing period.
2
Existing data stays accessible
Dashboards, reports, and historical test data remain available.
3
Usage notifications
Email notifications are sent at 50%, 75%, 90%, and 100% usage thresholds.
Upgrading and Downgrading
- Upgrading
- Downgrading
Upgrade at any time from Billing & Usage > Change Plan.
- The new plan takes effect immediately
- Usage limits and feature access update instantly
- If upgrading from a trial, the trial ends and billing begins
Cancellation
Cancel your subscription from Billing & Usage > Cancel Subscription.- Cancellation can be immediate or at end of billing period
- The organization reverts to the free Community plan after cancellation
- To resume service after cancellation, start a new subscription
Invoices and Payment
Payment methods
TestDino processes payments through Razorpay. Accepted methods:
No card data is stored by TestDino.
Invoices
Access all invoices from Billing & Usage > Invoices. Each invoice shows the plan, billing period, amount, and payment status.Billing contacts
Configure who receives billing notifications in Billing & Usage > Billing Emails. Notifications include payment confirmations, failure alerts, invoice receipts, and usage threshold alerts.NoteBilling notifications are separate from operational notifications. Operational notifications (test failures, alerts) are sent to members with Admin role by default.
FAQ
How do I estimate which plan I need?
How do I estimate which plan I need?
Multiply your test count by the number of CI runs per month. For example, 300 tests running 3 times per day is 27,000 executions/month, which fits the Team plan (75,000 limit).
Do retries and flaky tests inflate my usage?
Do retries and flaky tests inflate my usage?
Yes. Each retry counts as a separate execution. A test that fails and retries twice counts as 3 executions. Lowering the Playwright
retries setting reduces usage.Do screenshots, videos, or traces affect billing?
Do screenshots, videos, or traces affect billing?
No. Attachment volume does not affect execution count. Artifact storage is tracked separately and included in your plan.
What happens if I exceed my storage limit?
What happens if I exceed my storage limit?
New artifacts are rejected when storage is full. Existing artifacts remain accessible. Storage is freed automatically when data expires per your plan’s retention period.
Can I change plans in the middle of a billing cycle?
Can I change plans in the middle of a billing cycle?
Yes. Upgrades take effect immediately with updated limits. Downgrades take effect at the end of the current billing period.
Is the free plan limited in features?
Is the free plan limited in features?
The Community plan includes flaky test detection, quality metrics, and a dashboard summary. It does not include failure categorization, error grouping, MCP, PR features, Slack/Jira integrations, or team management.
Can I switch between monthly and annual billing?
Can I switch between monthly and annual billing?
Contact support@testdino.com to switch billing cycles. Changes take effect at the end of the current billing period.
What happens if my payment fails?
What happens if my payment fails?
TestDino retries the payment automatically. If the payment remains unpaid past the due date, the subscription is marked past due. Resolve payment issues in Billing & Usage to restore service.
Can I pause my subscription instead of cancelling?
Can I pause my subscription instead of cancelling?
Yes. Contact support@testdino.com to pause your subscription. Features are inactive while paused. Resume at any time.
Who can manage billing?
Who can manage billing?
Owners and Administrators can manage subscriptions and payments. Billing Managers get read-only access to subscriptions, invoices, and payments.
Related
Billing & Usage
Monitor subscription status and current usage
Invoices
View, download, and filter billing invoices
Data Retention
How long test data and artifacts are retained